At Master Fam, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help!
✅ Returns & Refunds
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You can request a refund within 7 days of receiving your order.
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Items must be unused, in their original packaging, and in the same condition you received them.
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Refunds will be issued once we receive and inspect the returned product.
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Shipping costs are non-refundable.
🚫 Non-Refundable Items
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Products that have been used, washed, or damaged by the customer.
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Items purchased on sale or during promotional offers.
📦 How to Request a Refund
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Contact us via WhatsApp at +92 329 4944197 or message us on our social media.
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Include your order number, a brief reason for the return, and photos (if applicable).
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Our team will guide you through the return process.
💳 Refund Processing
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Once approved, refunds will be processed within 5–10 business days.
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The amount will be credited back to your original payment method.
We appreciate your trust in Master Fam and are committed to making your shopping experience smooth and satisfying. If you have any questions, don’t hesitate to reach out!